There is alot of paperwork

Good day Rosemarie,
 Thank you for your feedback and for sharing your experience with us. We appreciate your concern regarding the paperwork and understand that efficiency during emergencies is important. Please be assured that our team is dedicated to providing quick assistance when it matters most. 

We’re glad to hear that everything has been good so far, and we’ll continue working to make your experience even smoother. 

Warm regards,
Affinity Health Management Team