GM
Gugu M
1 reviews | Active since May 2021
31 Dec 2025, 12:28
Their service is disappointing, bill 4000R they paid R800
Their service is disappointing, bill 4000R they paid R800. SHOCKING
Helpful (0)
Replies (3)0
Replies (3)
Affinity Health's replyOfficial
31 Dec 2025, 12:53Dear Gugu,
Thank you for taking the time to share your concerns here, on Hello Peter.
Please note that your complaint will be escalated to our Complaints Department for review, and you will be contacted in due course.
Kind regards,
Affinity Health Management Team.
Thank you for taking the time to share your concerns here, on Hello Peter.
Please note that your complaint will be escalated to our Complaints Department for review, and you will be contacted in due course.
Kind regards,
Affinity Health Management Team.
Affinity Health's reply31 Dec 2025, 12:53
Official
Dear Gugu,
Thank you for taking the time to share your concerns here, on Hello Peter.
Please note that your complaint will be escalated to our Complaints Department for review, and you will be contacted in due course.
Kind regards,
Affinity Health Management Team.
Thank you for taking the time to share your concerns here, on Hello Peter.
Please note that your complaint will be escalated to our Complaints Department for review, and you will be contacted in due course.
Kind regards,
Affinity Health Management Team.
Affinity Health's replyOfficial
02 Jan 2026, 09:42Dear Gugu Motsoahae,
We are following up regarding the complaint you submitted on HelloPeter. In order for us to proceed with the investigation, we kindly ask that you respond to the email previously sent to you by our Complaints Officer and provide the requested details.
Once your response has been received, we will be able to continue with the investigation into your complaint.
Should you have any questions or require further assistance, please do not hesitate to contact us.
Kind regards,
Affinity Health Management Team
Affinity Health Management Team
Affinity Health's reply02 Jan 2026, 09:42
Official
Dear Gugu Motsoahae,
We are following up regarding the complaint you submitted on HelloPeter. In order for us to proceed with the investigation, we kindly ask that you respond to the email previously sent to you by our Complaints Officer and provide the requested details.
Once your response has been received, we will be able to continue with the investigation into your complaint.
Should you have any questions or require further assistance, please do not hesitate to contact us.
Kind regards,
Affinity Health Management Team
Affinity Health Management Team
Affinity Health's replyOfficial
05 Jan 2026, 10:30Dear Ms Gugu Motsoahae,
We can confirm that a Complaints Officer was in contact with you today to address your concerns and provided clarity on the claim in question.
Should you require any further assistance, please don't hesitate to contact us.
Best regards,
Affinity Health Management Team
We can confirm that a Complaints Officer was in contact with you today to address your concerns and provided clarity on the claim in question.
Should you require any further assistance, please don't hesitate to contact us.
Best regards,
Affinity Health Management Team
Affinity Health's reply05 Jan 2026, 10:30
Official
Dear Ms Gugu Motsoahae,
We can confirm that a Complaints Officer was in contact with you today to address your concerns and provided clarity on the claim in question.
Should you require any further assistance, please don't hesitate to contact us.
Best regards,
Affinity Health Management Team
We can confirm that a Complaints Officer was in contact with you today to address your concerns and provided clarity on the claim in question.
Should you require any further assistance, please don't hesitate to contact us.
Best regards,
Affinity Health Management Team