1 reviews | Active since Feb 2016
The worst service ever!
<p>First of all they do not contact you back when you sent in any emails!</p> <p> </p> <p>I am still waiting for my refund to be done and no one can tell me where the proses is of being paid back to me!</p> <p>This is the worst service i received in my life!</p> <p> </p>
Hello Tellac25,
Thank you for sharing your concerns with us. Please may you provide us with your policy number so that we can assist you accordingly.
Kind Regards
Affinity Health Management.
Hello Tellac25,
Thank you for sharing your concerns with us. Please may you provide us with your policy number so that we can assist you accordingly.
Kind Regards
Affinity Health Management.
I don't have a policy number. Only a reference number ***. Just before inception i canceled and asked for a refund on the EFT payment i made. I also phoned in this afternoon and still waiting on an answer on where the process is of my refund. They told me 7 - 14 working days.... Well it is already 10 working days and no one can give me any feedback. I sent in 3 emails on which i only received 1 email back which the person think it is a claim and told me it will take 30 days to pay out!! now tell me why don't the people suppose to help you read your request and make sure they give the correct feedback. I can also send that email if you want to see it. I hope to have my money back as soon as possible as tomorrow will be the 11th working day!!!! i am even more unhappy!!
I don't have a policy number. Only a reference number ***. Just before inception i canceled and asked for a refund on the EFT payment i made. I also phoned in this afternoon and still waiting on an answer on where the process is of my refund. They told me 7 - 14 working days.... Well it is already 10 working days and no one can give me any feedback. I sent in 3 emails on which i only received 1 email back which the person think it is a claim and told me it will take 30 days to pay out!! now tell me why don't the people suppose to help you read your request and make sure they give the correct feedback. I can also send that email if you want to see it. I hope to have my money back as soon as possible as tomorrow will be the 11th working day!!!! i am even more unhappy!!
I have it on my Telephone recording and on email that a refund will be done!
I have it on my Telephone recording and on email that a refund will be done!
Another day goes by with no answer back on where the progress is!!! 3days now i am strugeling with Affinity Health!!!
Another day goes by with no answer back on where the progress is!!! 3days now i am strugeling with Affinity Health!!!
Good day Tellac25,
We would like to confirm that your refund has been finalised and a proof of payment has been emailed to you.
We apologize for any inconvenience caused in this regard.
Kind Regards,
Affinity Health Management Team.
Good day Tellac25,
We would like to confirm that your refund has been finalised and a proof of payment has been emailed to you.
We apologize for any inconvenience caused in this regard.
Kind Regards,
Affinity Health Management Team.