THE WORST MEDICAL INSURANCE EVER...
If I could, I would not even star you guys!
THE WORST MEDICAL INSURANCE EVER...
I am shocked by the level of service and the bad attitude from staff.
You are always having to pay in for something. Re-embossments are NEVER paid in time, I am still waiting a month later for payment to be made.
They are quick to debit your account but not willing to pay what's due.
I have cancelled and will not recommend Affinity to my worst enemy.
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Replies (2)0
Replies (2)
Affinity Health's replyOfficial
25 Nov 2020, 13:59Good Day Tracy
Thank you so much for reaching out to us and sharing your concerns. We pride ourselves in providing great customer service and we would like to do the same for you.
We can confirm that a Complaints Officer has been in contact with you and will be assisting you with the concerns you have raised.
Kind Regards
Affinity Health Management Team
Thank you so much for reaching out to us and sharing your concerns. We pride ourselves in providing great customer service and we would like to do the same for you.
We can confirm that a Complaints Officer has been in contact with you and will be assisting you with the concerns you have raised.
Kind Regards
Affinity Health Management Team
Affinity Health's reply25 Nov 2020, 13:59
Official
Good Day Tracy
Thank you so much for reaching out to us and sharing your concerns. We pride ourselves in providing great customer service and we would like to do the same for you.
We can confirm that a Complaints Officer has been in contact with you and will be assisting you with the concerns you have raised.
Kind Regards
Affinity Health Management Team
Thank you so much for reaching out to us and sharing your concerns. We pride ourselves in providing great customer service and we would like to do the same for you.
We can confirm that a Complaints Officer has been in contact with you and will be assisting you with the concerns you have raised.
Kind Regards
Affinity Health Management Team
Affinity Health's replyOfficial
26 Nov 2020, 17:28Good Day Tracy
We can confirm that your reimbur*****t will be processed and an email has been sent through to you.
Should you have been pleased with the service provided to you, you may post a new review.
Kind Regards
Affinity Health Management Team
We can confirm that your reimbur*****t will be processed and an email has been sent through to you.
Should you have been pleased with the service provided to you, you may post a new review.
Kind Regards
Affinity Health Management Team
Affinity Health's reply26 Nov 2020, 17:28
Official
Good Day Tracy
We can confirm that your reimbur*****t will be processed and an email has been sent through to you.
Should you have been pleased with the service provided to you, you may post a new review.
Kind Regards
Affinity Health Management Team
We can confirm that your reimbur*****t will be processed and an email has been sent through to you.
Should you have been pleased with the service provided to you, you may post a new review.
Kind Regards
Affinity Health Management Team