T
Thokozile
1 reviews | Active since Oct 2025
23 Oct 2025, 10:56
The waiting time is ...
The waiting time is too much, I can't be waiting for Auth for 1..
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Replies (1)
Affinity Health's replyOfficial
23 Oct 2025, 11:04Dear Thokozile,
Thanks for taking the time to leave a review. I'm sorry to hear that the waiting time for authorization was too long and caused frustration.
We understand that waiting for approval is inconvenient, and we aim to process all authorizations as quickly as possible. We appreciate your feedback, as it highlights an area we need to focus on to improve service speed.
Best regards,
Affinity Health Management Team
Thanks for taking the time to leave a review. I'm sorry to hear that the waiting time for authorization was too long and caused frustration.
We understand that waiting for approval is inconvenient, and we aim to process all authorizations as quickly as possible. We appreciate your feedback, as it highlights an area we need to focus on to improve service speed.
Best regards,
Affinity Health Management Team
Affinity Health's reply23 Oct 2025, 11:04
Official
Dear Thokozile,
Thanks for taking the time to leave a review. I'm sorry to hear that the waiting time for authorization was too long and caused frustration.
We understand that waiting for approval is inconvenient, and we aim to process all authorizations as quickly as possible. We appreciate your feedback, as it highlights an area we need to focus on to improve service speed.
Best regards,
Affinity Health Management Team
Thanks for taking the time to leave a review. I'm sorry to hear that the waiting time for authorization was too long and caused frustration.
We understand that waiting for approval is inconvenient, and we aim to process all authorizations as quickly as possible. We appreciate your feedback, as it highlights an area we need to focus on to improve service speed.
Best regards,
Affinity Health Management Team