N
Noxolo

1 reviews | Active since Aug 2023

21 Aug 2023, 10:31

The reliable and always available when needed…

The reliable and always available when needed…. But you need to work on responding in call backs

0
Replies (1)
Affinity Health
Affinity Health's reply21 Aug 2023, 10:44
Official
Good morning Noxolo,

We really appreciate you taking the time to share your rating with us. 
We always aim to provide our valued members with Professional, efficient and reliable service. 

It is important to remember that the callback request number has been put in place for our members convenience, however, members also have the option to get in touch with us via the following platforms;

  • Live chat
  • WhatsApp
  • Facebook
  • Instagram
  • Twitter and
  • The 24/7 call center line.

For an emergency, we encourage members to contact the call center for urgent assistance. 
 
Kind Regards,
Affinity Health Management Team