LR
Leoné Russon

1 reviews | Active since Dec 2018

01 Mar 2024, 08:10

The process followed...

The process followed was frustrating and long so no stars for that however the agent, Ulrika was AMAZING! She got me! She related to my situation and showed me such fantastic commitments, called me back when she said she would....she should be dedicated to serving diabetic members 💫⭐⭐⭐⭐⭐ Thank U Ulrika, U are the reason I will stay a member of Affinity Health 💐🌹

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Replies (1)
Affinity Health
Affinity Health's reply01 Mar 2024, 08:16
Official
Good day Leoné, 

Thank you for your compliment and your valued feedback.
 
We appreciate our members noticing the support and assistance our experienced customer care agents provide. 
  
We are pleased to have been able to assist in an efficient and helpful manner with providing customer satisfaction. Ulrika is grateful for the special mention of the service she delivered to you.

Kind regards
Affinity Health Management Team

Best regards,