Cc
Claudette claudette.coollen
1 reviews | Active since May 2026
05 May 2026, 13:22
The premiums are ver...
The premiums are very affordable how ever what could improve is the process of having to get authorization when you are not well.
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Affinity Health's replyOfficial
05 May 2026, 13:36Dear Claudette,
Thank you for your valuable feedback. We are pleased to hear that you find our premiums affordable and accessible.
We also appreciate your comments regarding the authorisation process when seeking care. We understand that this can be challenging, particularly when you are not feeling well. Your feedback has been noted and will be shared with the relevant team as we continuously work to improve our processes and enhance your experience.
Thank you for taking the time to share your thoughts with us.
Warm regards,
Affinity Health Management Team
Thank you for your valuable feedback. We are pleased to hear that you find our premiums affordable and accessible.
We also appreciate your comments regarding the authorisation process when seeking care. We understand that this can be challenging, particularly when you are not feeling well. Your feedback has been noted and will be shared with the relevant team as we continuously work to improve our processes and enhance your experience.
Thank you for taking the time to share your thoughts with us.
Warm regards,
Affinity Health Management Team
Affinity Health's reply05 May 2026, 13:36
Official
Dear Claudette,
Thank you for your valuable feedback. We are pleased to hear that you find our premiums affordable and accessible.
We also appreciate your comments regarding the authorisation process when seeking care. We understand that this can be challenging, particularly when you are not feeling well. Your feedback has been noted and will be shared with the relevant team as we continuously work to improve our processes and enhance your experience.
Thank you for taking the time to share your thoughts with us.
Warm regards,
Affinity Health Management Team
Thank you for your valuable feedback. We are pleased to hear that you find our premiums affordable and accessible.
We also appreciate your comments regarding the authorisation process when seeking care. We understand that this can be challenging, particularly when you are not feeling well. Your feedback has been noted and will be shared with the relevant team as we continuously work to improve our processes and enhance your experience.
Thank you for taking the time to share your thoughts with us.
Warm regards,
Affinity Health Management Team