SW
Stacy W
1 reviews | Active since Apr 2020
28 Apr 2020, 17:11
The need to work on the customer services
Am angry with them. Asked for relief payment and they requested CK documents sent it now they say they want a letterhead when I told them it is a private company.
Helpful (0)
Replies (3)0
Replies (3)
Affinity Health's replyOfficial
29 Apr 2020, 09:30Good Day Stacy W
We sincerely apologize for the experience that you have encountered and will ensure that all of your concerns are thoroughly investigated.
Please note that Affinity Health does prioritize our clients' concerns and take the necessary steps to assist with a resolution as it is not our intention to cause any inconvenience or distress to any of our clients.
A Complaints Officer will be in contact with you to assist.
Kind Regards
Affinity Health Management Team
We sincerely apologize for the experience that you have encountered and will ensure that all of your concerns are thoroughly investigated.
Please note that Affinity Health does prioritize our clients' concerns and take the necessary steps to assist with a resolution as it is not our intention to cause any inconvenience or distress to any of our clients.
A Complaints Officer will be in contact with you to assist.
Kind Regards
Affinity Health Management Team
Affinity Health's reply29 Apr 2020, 09:30
Official
Good Day Stacy W
We sincerely apologize for the experience that you have encountered and will ensure that all of your concerns are thoroughly investigated.
Please note that Affinity Health does prioritize our clients' concerns and take the necessary steps to assist with a resolution as it is not our intention to cause any inconvenience or distress to any of our clients.
A Complaints Officer will be in contact with you to assist.
Kind Regards
Affinity Health Management Team
We sincerely apologize for the experience that you have encountered and will ensure that all of your concerns are thoroughly investigated.
Please note that Affinity Health does prioritize our clients' concerns and take the necessary steps to assist with a resolution as it is not our intention to cause any inconvenience or distress to any of our clients.
A Complaints Officer will be in contact with you to assist.
Kind Regards
Affinity Health Management Team
SW
Stacy W's updateReviewer Update
29 Apr 2020, 10:40I did receive a call this morning after the deduction was already taken but requested that it will be divided into two for next month awaiting response.
SW
Stacy W's update29 Apr 2020, 10:40
Reviewer Update
I did receive a call this morning after the deduction was already taken but requested that it will be divided into two for next month awaiting response.
Affinity Health's replyOfficial
07 May 2020, 12:02Good Day Stacy W
We can confirm that you were contacted and assisted with all your concerns.
Should you require any further assistance, please do not hesitate to let us know as we are here to help you.
Kind Regards
Affinity Health Management Team
We can confirm that you were contacted and assisted with all your concerns.
Should you require any further assistance, please do not hesitate to let us know as we are here to help you.
Kind Regards
Affinity Health Management Team
Affinity Health's reply07 May 2020, 12:02
Official
Good Day Stacy W
We can confirm that you were contacted and assisted with all your concerns.
Should you require any further assistance, please do not hesitate to let us know as we are here to help you.
Kind Regards
Affinity Health Management Team
We can confirm that you were contacted and assisted with all your concerns.
Should you require any further assistance, please do not hesitate to let us know as we are here to help you.
Kind Regards
Affinity Health Management Team