T
Thapelo
1 reviews | Active since May 2024
21 Jul 2025, 10:31
The initial agent th...
The initial agent that assisted me with Signing up for the plan didnt provide me with crucial details which the second agent assisted me with
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Replies (1)
Affinity Health's replyOfficial
21 Jul 2025, 10:39Good day Thapelo,
We are sorry to hear that the first agent was not able to provide you with the necessary information. However, we are so glad that one of our other sales agents was able to provide you with the information you needed.
Your experience helps us improve our service, and we’ll work to ensure clearer communication moving forward. If you have any further questions or need assistance, please don’t hesitate to reach out.
Best regards,
Affinity Health Management Team
We are sorry to hear that the first agent was not able to provide you with the necessary information. However, we are so glad that one of our other sales agents was able to provide you with the information you needed.
Your experience helps us improve our service, and we’ll work to ensure clearer communication moving forward. If you have any further questions or need assistance, please don’t hesitate to reach out.
Best regards,
Affinity Health Management Team
Best regards,
Affinity Health's reply21 Jul 2025, 10:39
Official
Good day Thapelo,
We are sorry to hear that the first agent was not able to provide you with the necessary information. However, we are so glad that one of our other sales agents was able to provide you with the information you needed.
Your experience helps us improve our service, and we’ll work to ensure clearer communication moving forward. If you have any further questions or need assistance, please don’t hesitate to reach out.
Best regards,
Affinity Health Management Team
We are sorry to hear that the first agent was not able to provide you with the necessary information. However, we are so glad that one of our other sales agents was able to provide you with the information you needed.
Your experience helps us improve our service, and we’ll work to ensure clearer communication moving forward. If you have any further questions or need assistance, please don’t hesitate to reach out.
Best regards,
Affinity Health Management Team
Best regards,