RP
Raycene P

1 reviews | Active since Mar 2022

02 Oct 2024, 20:32

Thato Mashabela

I would like to thank and commemorate Thato Mashabela in Pre-authorizations on her amazing service today! She gave me the help I needed quickly and efficiently, and even went the further mile to contact the hospital with the information required so that I had one less thing to worry about during my emergency. Thank you very much! You are an absolutely amazing human being!!!

0
Replies (1)
Affinity Health
Affinity Health's reply03 Oct 2024, 07:56
Official
Good day Raycene,
 
We are glad to hear that you received speedy assistance. 
Our Pre-Auth Agents are innately empathetic and genuinely care about the well-being of our members. 
 
Because of your compliment, Thato will be motivated to keep up the excellent work!We thank you.
Kind Regards
Affinity Health Management Team