MJ
Marjorie J
1 reviews | Active since Jan 2012
31 Mar 2016, 10:19
Thanks to Claudia for excellent service
when I contacted Affinity health, Claudia responded to my call. she listened to my concern asked me to give her a few minutes to investigate what my problem was, and within minutes she called me back and was able to give me advice. She also in the interim discovered that I had another problem which she also help me understand and solve. I truly commend her for being a good listener willing to take that extra mile to assist and to follow up on sending me emails. Thank you Claudia, I always tell my friends and colleagues to consider changing to Affinity health because Affinity Health is a service for the people and very reasonable. And Claudia makes it even better<br> Thanks.
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Replies (1)Affinity Health's replyOfficial
31 Mar 2016, 11:51Hello juliesme,
Many thanks for your detailed account of your interaction with our Customer Care Agent Claudia. We can certainly agree that Claudia is very efficient and always goes out of her way to assist our members.
We are pleased to hear that your query has been resolved and all your questions answered. We will certainly pass your compliment on to her.
We look forward to our ongoing relationship.
Kind regards,
Affinity Health Management Team
Many thanks for your detailed account of your interaction with our Customer Care Agent Claudia. We can certainly agree that Claudia is very efficient and always goes out of her way to assist our members.
We are pleased to hear that your query has been resolved and all your questions answered. We will certainly pass your compliment on to her.
We look forward to our ongoing relationship.
Kind regards,
Affinity Health Management Team
Affinity Health's reply31 Mar 2016, 11:51
Official
Hello juliesme,
Many thanks for your detailed account of your interaction with our Customer Care Agent Claudia. We can certainly agree that Claudia is very efficient and always goes out of her way to assist our members.
We are pleased to hear that your query has been resolved and all your questions answered. We will certainly pass your compliment on to her.
We look forward to our ongoing relationship.
Kind regards,
Affinity Health Management Team
Many thanks for your detailed account of your interaction with our Customer Care Agent Claudia. We can certainly agree that Claudia is very efficient and always goes out of her way to assist our members.
We are pleased to hear that your query has been resolved and all your questions answered. We will certainly pass your compliment on to her.
We look forward to our ongoing relationship.
Kind regards,
Affinity Health Management Team
