AB
Adriaan B
1 reviews | Active since Sept 2019
20 Sept 2019, 09:33
Thanks Kwanele!
I just have to say that Kwanele at Affinity's hospital claim division is an absolute star! She assisted me in claiming back my expenses accrued during a recent hospital stay. It was refreshing to have one point of contact who responded to my queries timeously and offered an exceptional level of customer service.
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Affinity Health's replyOfficial
20 Sept 2019, 09:40Good day Adriaan
We appreciate you taking the time to report back on your recent positive experience with our Company.
Our Hospital Claims Department is undergoing continuous training in an effort to provide our valuable members with prompt service and feedback.
Your compliment has been relayed to Kwanele.
Kind regards
Affinity Health Management Team
We appreciate you taking the time to report back on your recent positive experience with our Company.
Our Hospital Claims Department is undergoing continuous training in an effort to provide our valuable members with prompt service and feedback.
Your compliment has been relayed to Kwanele.
Kind regards
Affinity Health Management Team
Affinity Health's reply20 Sept 2019, 09:40
Official
Good day Adriaan
We appreciate you taking the time to report back on your recent positive experience with our Company.
Our Hospital Claims Department is undergoing continuous training in an effort to provide our valuable members with prompt service and feedback.
Your compliment has been relayed to Kwanele.
Kind regards
Affinity Health Management Team
We appreciate you taking the time to report back on your recent positive experience with our Company.
Our Hospital Claims Department is undergoing continuous training in an effort to provide our valuable members with prompt service and feedback.
Your compliment has been relayed to Kwanele.
Kind regards
Affinity Health Management Team