NK
Nomxolisi K

1 reviews | Active since Jun 2012

11 Feb 2022, 09:16

Thank you Shonei for being the way you are!

I'd like to show appreciation to emotionally intelligent customer service lady, Shonei. I appreciate that you picked up that my line was bad, called me back (twice) ... Stuck through an unacomodating receptionist where I was and just gave me seamless service! That made my morning so much easier!! Thank you!

0
Replies (1)
Affinity Health
Affinity Health's reply11 Feb 2022, 09:54
Official
Good Day Nomxolisi, 

Thank you for taking the time to provide us with feedback on your positive experience with our Company.

It is always refreshing for us to receive confirmation that our members are receiving the client support they deserve.

Your compliment will be relayed to Shonei.

Kind Regards
Affinity Health Management Team