LR
Lauren R

1 reviews | Active since Aug 2010

18 Jan 2021, 08:22

Thank you Rhinda Mibcher

I fell at my office and injured my back (I already had a slipped disc) so the pain was excruciating. I called for pre authorisation and was put through to Rhinda Mincher. She was truly understanding and sympathetic, and arranged the authorisation as soon as possible. It's refreshing to get such great service these days.

0
Replies (1)
Affinity Health
Affinity Health's reply18 Jan 2021, 08:33
Official
Good day Lauren

Thank you for taking the time to provide us with feedback on your positive experience with our Company.

It is always refreshing for us to receive confirmation that our members are receiving the client support they deserve.

Your compliment has been relayed to Rhinda, which was very well received.

We look forward to your ongoing support.

Kind Regards
Affinity Health Management Team