LR
Lerato R

1 reviews | Active since Feb 2019

20 Nov 2019, 10:25

Thank you for your proffesional help

I would like to say thank you to Melissa who assisted me when my son was sick last week. We had to go for Xrays and I had no idea whether the Day to Day plan covered it or not. I called the call centre and she assisted me through the process, even when we got to the hospital I called the call centre again and spoke to her directly. she was professional throughout.

Thank you again.

#BLACKFRIDAY

0
Replies (1)
Affinity Health
Affinity Health's reply20 Nov 2019, 10:28
Official
Good day Lerato

Thank you for taking the time to provide us with feedback on your positive experience with our Company. 

It is always refreshing for us to receive confirmation that our members are receiving the client support they deserve. 

Your compliment has been relayed to Melissa, which was very well received. 

We look forward to your ongoing support. 

Kind Regards
Affinity Health Management Team