Thank you for the fast respond Gabrielle/Affinity Health

Item: Affinity Health
Rating: 5
Author: Nazia J

I went to the GP on 24 June 2020 and ONLY after a week I get a sms of Affinity that my Lancet invoice is being assessed. I wasn't happy with this at all, because no one contacted (phone or email) me to tell what I must pay myself, what will be covered by Affinity, etc. Emailed Affinity Health on Sunday 05 July 2020 and the next day I got a call from Affinity/Gabrielle......issue solved. Thank you for the fast respond :)

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Replies (1)

Affinity Health's replyOfficial

07 Jul 2020, 13:41

Good Day ****a

Thank you for taking the time to provide us with feedback on your positive experience with our Company.

It is always refreshing for us to receive confirmation that our members are receiving the client support they deserve.

Your compliment has been relayed to Gabrielle , which was very well received.

We look forward to your ongoing support.

Kind Regards
Affinity Health Management Team

Affinity Health's reply07 Jul 2020, 13:41

Official

Good Day ****a

Thank you for taking the time to provide us with feedback on your positive experience with our Company.

It is always refreshing for us to receive confirmation that our members are receiving the client support they deserve.

Your compliment has been relayed to Gabrielle , which was very well received.

We look forward to your ongoing support.

Kind Regards
Affinity Health Management Team