LM
Lebohang M
1 reviews | Active since Oct 2018
11 Oct 2021, 14:55
Thank you Ernestine
After I had laid a complain with Affinity for not wanting to cover my chronic medication due to one of their consultant providing with incorrect information. A lady, by the name of Ernestine called me and she was so helpful. Affinity promised to cover my chronic medication for 6 months. Ernestine went out of her way to assist me and patiently answered all my questions. She is very friendly and professional. Always willing to assist and doesnt take long to respond to emails. Thank you so much for your assistance. May God bless you.
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Replies (1)Affinity Health's replyOfficial
11 Oct 2021, 14:59Good day Lebohang,
Thank you for the wonderful review and for taking the time to share your feedback with us.
Customer satisfaction is our main priority and we are glad that you received excellent service.
Ernestine will be thrilled to hear of your wonderful review.
Kind Regards
Affinity Health Management Team
Thank you for the wonderful review and for taking the time to share your feedback with us.
Customer satisfaction is our main priority and we are glad that you received excellent service.
Ernestine will be thrilled to hear of your wonderful review.
Kind Regards
Affinity Health Management Team
Affinity Health's reply11 Oct 2021, 14:59
Official
Good day Lebohang,
Thank you for the wonderful review and for taking the time to share your feedback with us.
Customer satisfaction is our main priority and we are glad that you received excellent service.
Ernestine will be thrilled to hear of your wonderful review.
Kind Regards
Affinity Health Management Team
Thank you for the wonderful review and for taking the time to share your feedback with us.
Customer satisfaction is our main priority and we are glad that you received excellent service.
Ernestine will be thrilled to hear of your wonderful review.
Kind Regards
Affinity Health Management Team
