CH
Chad H

1 reviews | Active since Nov 2013

10 Jul 2018, 12:37

Thank to Elgershaun Louw and Affinity Health

I would just like to say thank you to Elgershaun Louw from affinity health for some excellent and speedy service after I had some issues with the call centre, EJ helped me resolve my issue in record time and handled it in a very professional manner. In the same breath I would like to say thank you to affinity for covering some of my recent costs that were not covered up front, this was truly appreciated and helped me greatly in a financial sense.

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Replies (1)
Affinity Health
Affinity Health's reply10 Jul 2018, 12:49
Official

Good Day Chad

Thank you for your positive feedback on your recent experience with our Complaints Department.

Each and every comment received from our valuable members is very much appreciated, as this assists us in monitoring the efficiency of our Complaints Department.

Your compliment will be relayed to Elgershuan.

Kind regards

Affinity Health Management Team