CM
Cathrine M
1 reviews | Active since Jul 2019
05 Feb 2025, 07:46
Thabang Matlala Exceptional Service
I was assisted by Thabang Matlala from the authorization department, he deserves a 10 out of 10 rate, he was so helpful and very committed in resolving my pre authorization query, even went extra miles in giving information of other benefits I was not aware I'm entitled to, he is a real star now I am definitely sure that in future I am not going to struggle with anything relating to what I am covered for.
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Affinity Health's replyOfficial
05 Feb 2025, 08:33Good morning Catherine,
Thank you so much for sharing your positive experience!
We're thrilled to hear that Thabang Matlala went above and beyond to assist you with your pre-authorization query. It’s great to know that his dedication and commitment made such a positive impact and provided you with valuable information about your benefits.
We’re lucky to have him on our team, and your kind words truly mean a lot. If you ever need further assistance, don't hesitate to reach out—we’re always here to help!
Best regards,
Affinity Health Management Team
Thank you so much for sharing your positive experience!
We're thrilled to hear that Thabang Matlala went above and beyond to assist you with your pre-authorization query. It’s great to know that his dedication and commitment made such a positive impact and provided you with valuable information about your benefits.
We’re lucky to have him on our team, and your kind words truly mean a lot. If you ever need further assistance, don't hesitate to reach out—we’re always here to help!
Best regards,
Affinity Health Management Team
Affinity Health's reply05 Feb 2025, 08:33
Official
Good morning Catherine,
Thank you so much for sharing your positive experience!
We're thrilled to hear that Thabang Matlala went above and beyond to assist you with your pre-authorization query. It’s great to know that his dedication and commitment made such a positive impact and provided you with valuable information about your benefits.
We’re lucky to have him on our team, and your kind words truly mean a lot. If you ever need further assistance, don't hesitate to reach out—we’re always here to help!
Best regards,
Affinity Health Management Team
Thank you so much for sharing your positive experience!
We're thrilled to hear that Thabang Matlala went above and beyond to assist you with your pre-authorization query. It’s great to know that his dedication and commitment made such a positive impact and provided you with valuable information about your benefits.
We’re lucky to have him on our team, and your kind words truly mean a lot. If you ever need further assistance, don't hesitate to reach out—we’re always here to help!
Best regards,
Affinity Health Management Team