NC
Neill CronjAA(C)
1 reviews | Active since Feb 2015
27 Feb 2015, 12:37
Terrific service and resolving issues quickly
I had an issue where my payments and debit orders were deducted the 25th of every month and the moment I saw it, I used their online chat. Couple of minutes after I entered the chat, Chantal came online and I had my issue straightened out immediately. I also had an issue concerning the misspelling of my name and that was quickly addressed as well.<br> <br> Very good start to a great weekend!! Thanks so much yet again Chantal and Affinity Health for resolving issues very fast!!
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Affinity Health's replyOfficial
27 Feb 2015, 17:14Hello N.Cronje,
Thank you for reporting your experience on Hello Peter.
We are pleased that your experience was a pleasant one and our live chat service is proving to be a positive experience for our members.
Thank you once again for your compliment and making special mention of Chantal who will appreciate the gesture.
Kind regards
Affinity Health Management Team
Thank you for reporting your experience on Hello Peter.
We are pleased that your experience was a pleasant one and our live chat service is proving to be a positive experience for our members.
Thank you once again for your compliment and making special mention of Chantal who will appreciate the gesture.
Kind regards
Affinity Health Management Team
Affinity Health's reply27 Feb 2015, 17:14
Official
Hello N.Cronje,
Thank you for reporting your experience on Hello Peter.
We are pleased that your experience was a pleasant one and our live chat service is proving to be a positive experience for our members.
Thank you once again for your compliment and making special mention of Chantal who will appreciate the gesture.
Kind regards
Affinity Health Management Team
Thank you for reporting your experience on Hello Peter.
We are pleased that your experience was a pleasant one and our live chat service is proving to be a positive experience for our members.
Thank you once again for your compliment and making special mention of Chantal who will appreciate the gesture.
Kind regards
Affinity Health Management Team