Terrible start

<p>I was with discovery paying close to 7900 but I assumed that joining affinity health will be a wise decision. I regret my decision today </p> <p>I asked for a member to be removed about a month before the commencement of the policy . The advisor assured me that it's done lol I should have know better the person that assisted sounded confused herself and didn't know the procedure . I got debited for the member I wanted to removed </p> <p>Can you imagine how they pay claims omg </p> <p>i called back </p> <p>I want to lodge a formal complaint with the Fsb </p> <p>maybe they will take their jobs seriously </p> <p>I think I made that biggest mistake changing </p> <p> </p>