Tebogo Patricia Mathathe Superb Service

Item: Affinity Health
Rating: 5
Author: Olga M

Excellent service from Tebo Patricia Mathathe. First contact resolution. She was kind, polite and professional and did first contact resolution. My call was answered in less than 30 seconds what a first for a lockdown. Well done to the Affinity call center team

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Replies (1)

Affinity Health's replyOfficial

21 Jan 2021, 10:48

Good Day Olga

Thank you for taking the time to provide us with feedback on your positive experience with our Company.

It is always refreshing for us to receive confirmation that our members are receiving the client support they deserve.

Your compliment has been relayed to Tebogo, which was very well received.

We look forward to your ongoing support.

Kind Regards
Affinity Health Management Team

Affinity Health's reply21 Jan 2021, 10:48

Official