Taken for a ride

<p>When we joined Affinity Health on the 1st September 2014, we provided details for Eileen's pre-existing conditions. I was assured by your sales consultant (Jamie) that there was a 2 year waiting period for Hospital on the comprehensive, but after that she would be able to access the benefits. As you also see by the attached letter from yourselves there was the following Endor*****ts:</p> <p>1. 6-months for the chronic medication<br />2. For the first 24 months of consecutive cover on Cardiac and Diabetes</p> <p>We did not use the Chronic medication benefits at all for 2 years, nor did we use the Hospital Plan for the same period of 2 years.</p> <p>Now for the first time that we have used the plans we are contacted by yourselves, stating that you will not cover anything to do with the Cardiac in hospital, also insinuating that Eileen must find another Medical Aid to cover you as you do not want members like myself on your plan.</p> <p>Do you think I would have paid for 2 years for Eileen if I was not assured that the exclusion for Cardiac and Diabetes was only for the 2 years?</p>