Surprisingly good service on a Friday afternoon!!
I was on the Affinity web page and requested to chat to a consultant because I needed details changed on my membership card. Chantal assisted me and she was extremely efficient and handled my query quickly and was most polite. Thank you for the good service which these days is hard to come by.
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Affinity Health's replyOfficial
13 May 2016, 13:32Dear Juanita-Janine, we are thrilled to read your compliment and feedback regarding the assistance received from Chantal via our live chat facility. This facility is definitely such an easy way for our members to communicate with us. Chantal certainly is an asset to our Customer Care Team and we have relayed your comments to her. Kind regards, Affinity Health Management Team.
Affinity Health's reply13 May 2016, 13:32
Official
Dear Juanita-Janine, we are thrilled to read your compliment and feedback regarding the assistance received from Chantal via our live chat facility. This facility is definitely such an easy way for our members to communicate with us. Chantal certainly is an asset to our Customer Care Team and we have relayed your comments to her. Kind regards, Affinity Health Management Team.