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Miss M

1 reviews | Active since Aug 2020

11 Nov 2022, 14:56

Superstar

Thank you for the effective and awesome help I got from Nurse Lunga Mnyakeni.

0
Replies (3)
Affinity Health
Affinity Health's reply11 Nov 2022, 15:04
Official
Good Day Miss K,

Thank you for taking the time to report your experience on Hello Peter. We are pleased to hear that you received a level of customer service that Affinity Health is aspiring to reach.
 
Thank you for making special mention of Nurse Lunga.

Best regards,
Affinity Health Management Team
MM
Miss M's update11 Nov 2022, 15:09
Reviewer Update
Also, the customer care lady Eunicia Nkosi was very nice, though I didn’t receive the call. I had to send them a WhatsApp text after two hours of waiting. Please improve on the turnaround time for calling back...
Affinity Health
Affinity Health's reply11 Nov 2022, 15:14
Official
Good Day Miss K,

Thank you for voicing the above, we will relay your recommendations through.

Best regards,
Affinity Health Management Team