Super Bad Service from Affinity Consultant and The doctor refered too

Item: Affinity Health
Rating: 1
Author: Thamsanqa M

This is not on guys, everytime i do consultations online i have to query the services, whats the use of me paying Affinity Health if me or my wife access for us, which now, the doctor state the priscribtion, ill get it from you guys which ive never ever got any prescription from Affinity, but straight from the doctor refered by affinity

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Replies (2)

Affinity Health's replyOfficial

20 Aug 2025, 08:10

Dear Thamsanqa,

Thank you for taking the time to raise your concerns.

Please note that an investigation will be conducted and a Complaints Officer will be in contact with you in due course.

Warm regards,
Affinity Health Management Team.

Affinity Health's reply20 Aug 2025, 08:10

Official

Affinity Health's replyOfficial

01 Sept 2025, 10:44

Dear Thamsanqa,

We can confirm that a Complaints Officer has been in contact and provided feedback on the concerns raised above.

Kind regards,
Affinity Health Management Team.

Affinity Health's reply01 Sept 2025, 10:44

Official

Dear Thamsanqa,

We can confirm that a Complaints Officer has been in contact and provided feedback on the concerns raised above.

Kind regards,
Affinity Health Management Team.