TN
TREVOR N
1 reviews | Active since Jan 2011
28 Apr 2015, 12:06
STILL WAITING FOR MEDICAL AID
DANIEL CALLED ME ON THE 23/3/2015 AND DISCUSSED MEDICAL AID. I CONFIRMED EVERYTHING AND HE EVEN CALLED MY WIFE FOR DETAILS. EVERYTHING WAS IN ORDER AND THE DEBIT ORDER WAS SUPPOSED TO GO OFF ON THE 1/4/2015. ON THE 10/4/2015 DANIEL CONTACTED ME TO SAY THAT THERE IS STILL FURTHER QUESTIONS TO ASK MY WIFE AND THE MEDICAL AID IS NOT SORTED. I ASKED FOR HIS SENIOR PPL TO CONTACT ME. STILL WAITING. ON THE 14/4/2015 DANIEL SENT ME AN EMAIL ASKING IF I WAS STILL INTERESTED. WHAT AUDACITY? EMAILED BACK STATING THAT I REQUESTED SENIOR MANAGEMENT TO CONTACT ME. 28/4/2015......GUESS WHAT? STILL WAITING. UTTERLY DISGUSTED AND TOTALLY ****ED OFF WITH SERVICE
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Replies (1)Affinity Health's replyOfficial
28 Apr 2015, 13:45Hello TJN1,
Thank you for reporting your experience on Hello Peter.
Please expect a call from the customer care department in order for us to investigate the matter at hand and provide you with feedback.
Kind Regards,
The Affinity Health Management Team
Thank you for reporting your experience on Hello Peter.
Please expect a call from the customer care department in order for us to investigate the matter at hand and provide you with feedback.
Kind Regards,
The Affinity Health Management Team
Affinity Health's reply28 Apr 2015, 13:45
Official
Hello TJN1,
Thank you for reporting your experience on Hello Peter.
Please expect a call from the customer care department in order for us to investigate the matter at hand and provide you with feedback.
Kind Regards,
The Affinity Health Management Team
Thank you for reporting your experience on Hello Peter.
Please expect a call from the customer care department in order for us to investigate the matter at hand and provide you with feedback.
Kind Regards,
The Affinity Health Management Team
