SM
Siphelele M
1 reviews | Active since Jul 2014
30 Nov 2022, 22:29
STAY AWAY!
I signed up for Affinity Health and later on discovered that I can no longer afford it, it took a month to get them to cancel, they took me from pillar to post and went ahead and debited my account. They insisted on that I have to give them a months notice, I do not understand how when I cancelled even before the waiting period had begun. I am unable to reverse the debit because they made sure its an undisputed fee. These companies will make sure to suck everything out of people even after I have explained that I can no longer afford, they claim that their service is a policy, policies lapse if they are not paid, why must this one force people to pay for a service that had not even begun.
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Replies (1)Affinity Health's replyOfficial
01 Dec 2022, 07:36Good Day Siphelele,
Thank you for raising your concerns with us.
Please be advised that your complaint will be investigated and an outcome will be communicated to you in due course.
Kind Regards
Affinity Health Management Team
Thank you for raising your concerns with us.
Please be advised that your complaint will be investigated and an outcome will be communicated to you in due course.
Kind Regards
Affinity Health Management Team
Affinity Health's reply01 Dec 2022, 07:36
Official
Good Day Siphelele,
Thank you for raising your concerns with us.
Please be advised that your complaint will be investigated and an outcome will be communicated to you in due course.
Kind Regards
Affinity Health Management Team
Thank you for raising your concerns with us.
Please be advised that your complaint will be investigated and an outcome will be communicated to you in due course.
Kind Regards
Affinity Health Management Team
