1 reviews | Active since Apr 2016

21 Jul 2016, 11:54

SORTING OUT MY PROOF OF PAYMENT

<p>I phoned in to sort out the allocation of my July month policy fee as I had received a SMS from the company on 20/07/2016 giving me different banking details to what I had paid it into earlier in the month. I spoke to Kim Anderson who was very helpful. I sent her the proof of payment she rep**** very quickly saying she had forward it on to the finance department. I have alway had exeptional help when dealing with Affinity health.</p>

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Replies (1)
Affinity Health
Affinity Health's reply21 Jul 2016, 13:24
Official

Good day Richard,

Thank you for taking the time to provide us with feedback on your positive experience with our Company.

It is always refreshing for us to receive confirmation that our members are receiving the client support they deserve.

Your compliment has been relayed to Kim, which was very well received.

We look forward to your ongoing support.

Kind regards,

Affinity Health Management Team