Sometimes it takes too long to get an auth code

Good day Euan

Thank you for your valuable feedback and for rating us 4 stars. We’re sorry to hear about the delays you’ve experienced with obtaining authorization codes and the time it’s taken to resolve your issues. 

We understand how important timely communication and service are, and we’re actively working on improving these processes to serve you better. Please know that your concerns have been noted, and we appreciate your patience as we strive to enhance your experience.

If you have any urgent matters or need immediate assistance, feel free to reach out to us directly. We’re here to help!

Best regards
Affinity Health Management Team