NBPm
Nompumelelo Bridget Phahlamohlaka mpumi.buledi

1 reviews | Active since May 2024

16 May 2024, 14:07

So far it's been good service accept today when I was told that my child is not registered under chronic

So far it's been good service accept today when I was told that my child is not registered under chronic. Which I indicated when apply for cover. Other than that overall service is excellent. Especially the nurse who assisted me today. He was exceptional.

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Replies (1)
Affinity Health
Affinity Health's reply16 May 2024, 16:33
Official
Good day Nompumelelo,

It's understandably frustrating to encounter inconsistencies in service, especially when it concerns your child's health. We will  ensure that the issue you brought to our attention is attended to.

We thank you for the honest feedback.

Kind Regards
Affinity Health Management Team