AD
Avhatakali D
1 reviews | Active since May 2024
18 Jul 2025, 11:25
So far I'm glad with...
So far I'm glad with my cover,the only issue is I feel they give us a very little casualty treatment amount,R4500 for a family of 5 is too little, because we don't choose to get sick.
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Affinity Health's replyOfficial
18 Jul 2025, 11:42Good day Avhatakali,
Thank you for your feedback and for sharing your experience with us.
We are truly pleased to hear that you are happy with your cover overall. Your concern regarding the casualty treatment benefit is completely understandable. While the current limit is set based on plan structure and affordability, we do acknowledge that healthcare needs vary, especially for larger families.
Please know that your input is valuable, and we will escalate your comments to our product development team for future consideration as we continually look for ways to enhance our benefits.
Should you ever need assistance understanding your benefits or exploring plan options that may better suit your needs, we are here to help.
Kind Regards,
Affinity Health Management Team
Thank you for your feedback and for sharing your experience with us.
We are truly pleased to hear that you are happy with your cover overall. Your concern regarding the casualty treatment benefit is completely understandable. While the current limit is set based on plan structure and affordability, we do acknowledge that healthcare needs vary, especially for larger families.
Please know that your input is valuable, and we will escalate your comments to our product development team for future consideration as we continually look for ways to enhance our benefits.
Should you ever need assistance understanding your benefits or exploring plan options that may better suit your needs, we are here to help.
Kind Regards,
Affinity Health Management Team
Affinity Health's reply18 Jul 2025, 11:42
Official
Good day Avhatakali,
Thank you for your feedback and for sharing your experience with us.
We are truly pleased to hear that you are happy with your cover overall. Your concern regarding the casualty treatment benefit is completely understandable. While the current limit is set based on plan structure and affordability, we do acknowledge that healthcare needs vary, especially for larger families.
Please know that your input is valuable, and we will escalate your comments to our product development team for future consideration as we continually look for ways to enhance our benefits.
Should you ever need assistance understanding your benefits or exploring plan options that may better suit your needs, we are here to help.
Kind Regards,
Affinity Health Management Team
Thank you for your feedback and for sharing your experience with us.
We are truly pleased to hear that you are happy with your cover overall. Your concern regarding the casualty treatment benefit is completely understandable. While the current limit is set based on plan structure and affordability, we do acknowledge that healthcare needs vary, especially for larger families.
Please know that your input is valuable, and we will escalate your comments to our product development team for future consideration as we continually look for ways to enhance our benefits.
Should you ever need assistance understanding your benefits or exploring plan options that may better suit your needs, we are here to help.
Kind Regards,
Affinity Health Management Team