NH
Nina H

1 reviews | Active since Sept 2015

11 Sept 2015, 11:23

So angry and Disgusted

I joined Affinity Health on 1 April 2015 and i recently discovered I am pregnant, I was not pregnant when I joined Affinity Health. I contacted them to inform them that i am pregnant and to know what i get cover for so they tell me that they will not be able to pay for the child birth as there is a 12 month waiting period. My child will be born on 14 March 2016 and on their website it states that the benefits will be available after receiving the 12th payment. My 12th payment will be deducted on the 1st of March 2016 so I really don't get why Affinity Health do not want to cover my child birth!!!!!! Please get back to me on this issue!!!

0
Replies (1)
Affinity Health
Affinity Health's reply11 Sept 2015, 11:54
Official
Hello ninaharris101,

Thank you for bringing this matter to our attention. Our Escalations Manager, Burnette, will be in contact with you to resolve this query.
Kind regards,
The Affinity Health Management Team