KB
Khungeka B
1 reviews | Active since Oct 2020
01 Jun 2021, 10:09
Skelem
I have combined plan with Affinity. According to the procedure guide each member is covered for 1 full mouth assessment, 1scale polish, 3 extractions, and 3 silver fillings. This is the first time I went to the dentist. I was told I will not be covered for 2 extractions because it's front teeth. What is the difference? They were giving me problems I didn't just extract them for fun.
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Replies (2)
Affinity Health's replyOfficial
01 Jun 2021, 10:26Good Day Khungeka
Thank you for raising your concerns with us.
Please be advised that a Complaints Officer will be in contact with you to provide further clarity regarding this matter.
Kind Regards
Affinity Health Management Team
Thank you for raising your concerns with us.
Please be advised that a Complaints Officer will be in contact with you to provide further clarity regarding this matter.
Kind Regards
Affinity Health Management Team
Best regards,
Affinity Health's reply01 Jun 2021, 10:26
Official
Good Day Khungeka
Thank you for raising your concerns with us.
Please be advised that a Complaints Officer will be in contact with you to provide further clarity regarding this matter.
Kind Regards
Affinity Health Management Team
Thank you for raising your concerns with us.
Please be advised that a Complaints Officer will be in contact with you to provide further clarity regarding this matter.
Kind Regards
Affinity Health Management Team
Best regards,
Affinity Health's replyOfficial
03 Jun 2021, 15:25Good Day Khungeka
We can confirm that a Complaints Officer was in contact with you to assist with providing you with clarity. We can further confirm that email communication was forward through.
Please do not hesitate to reach out to us, should you require any further assistance and we will gladly help.
Kind Regards
Affinity Health Management Team
We can confirm that a Complaints Officer was in contact with you to assist with providing you with clarity. We can further confirm that email communication was forward through.
Please do not hesitate to reach out to us, should you require any further assistance and we will gladly help.
Kind Regards
Affinity Health Management Team
Best regards,
Affinity Health's reply03 Jun 2021, 15:25
Official
Good Day Khungeka
We can confirm that a Complaints Officer was in contact with you to assist with providing you with clarity. We can further confirm that email communication was forward through.
Please do not hesitate to reach out to us, should you require any further assistance and we will gladly help.
Kind Regards
Affinity Health Management Team
We can confirm that a Complaints Officer was in contact with you to assist with providing you with clarity. We can further confirm that email communication was forward through.
Please do not hesitate to reach out to us, should you require any further assistance and we will gladly help.
Kind Regards
Affinity Health Management Team
Best regards,