MH
Martin H

1 reviews | Active since Feb 2016

25 Feb 2016, 12:16

Siyabonga Manikivana

Our communication with Siya started late 2014 when i initialy made enquries. It was only In 2015 my wife and daughter joined Affinity Health and Siya was promptly available and communicative without delay.I have just completed my application form to finally join the health cover too, and it was Siya again.<br> All this time, Siya has been available and very promptly and professionally replies without hazzle and delays. This is very impressive and consistent service which we highly appreciate. If Siya was to be a consultant or medical aid/insurance broker, I would have no hesitation to consult with her. Thank you Siya for prooving, that professional and dedicated service is still out there :-) rgds, Martin and Tammy Heep.

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Replies (1)
Affinity Health
Affinity Health's reply25 Feb 2016, 13:27
Official
Hello Martini1 ,

We are thrilled to receive such a detailed acknowledgement of your positive experience with our Customer Care Supervisor, Siya.

We can agree that Siya is totally committed to the well being of our members and always goes out of his way to assist them. We have passed your message on to him, which is greatly appreciated.

Welcome to Affinity Health and we look forward to building on this positive foundation.

Kind regards,
Affinity Health Management Team