Sickening service

<p>From my starting date double debit orders was taken , struggling for weeks for money back. After numerous call asking management to call back still no response. Spoke to Carla and Letitia but still no response!!!! I'm very very ****ed..........</p> <p>Problem still not solved !!!!!!!!!!!!!!!!!!</p> <p>Please note complaint wasd loaded with bank statements on 25 May'16!!!!!</p> <p>Feedback 30 May'16</p> <p>Carla Botha<br /> May 30 <br /> to me <br /> Goeie dag Magda</p> <p>Neem kennis dat ek wel besig is met die probleem, sal jou trugvoewring gee sodra ek van die departament hoor wat al die betaalings doen</p> <p>Vriendelike Groete</p> <p> </p> <p>Feedback 14 June'16</p> <p>On Tue, Jun 14, 2016 at 12:48 PM, Latefa Bothma<br /> > > ********** ********** co.za><br /> > > >> wrote:<br /> > > Good day Miss Niemann<br /> > > Trust that you are well.<br /> > > Kindly be advised that the refund is still within process<br /> > and the<br /> > > funds will be released no later than tomorrow.<br /> > > Should you require any further information please contact our<br /> > > Customer Care Department on ***for any further<br /> > information.<br /> > > Have a wonderful day further.<br /> > > Kind Regards,</p> <p> </p> <p>Feedback 15 June'16</p> <p> From: Siya ********** za<br /> > ><br /> > Date: Wed, 15 Jun 2016 16:31:53<br /> > To: Magda Niemann<br /> <magdaniemann2222@ gmail.com="">> ><br /> > Cc: Latefa ********** co.za<br /> > >;<br /> > ********** ********** co.za>><br /> > Subject: Re: ********** 816<br /> > Good Day Mrs Niemann<br /> > I trust this email finds you well.<br /> > Please be advised we have received the below email in regards to the<br /> > refund query.<br /> > Kindly note the refund has been loaded and I have requested urgent<br /> > feedback and the Proof of Payment for your perusal.<br /> > Please be advised we apologise for the inconvenience caused in regards<br /> > to the delay of the refund.<br /> > Please may you advise me on a convenient time to contact you.<br /> > I trust you find the above in order and we appreciate your<br /> > co-operation.</p> <p>Feedback 17 June'16</p> <p>-----Original Message-----<br /> From: Ameer ********** /> Date: Fri, 17 Jun 2016 11:48:12<br /> To: Magda Niemann<magdaniemann2222@ gmail.com="">; ********** co.za><br /> Subject: Re: ********** 816</p> <p>Good Day Mrs Niemann</p> <p>I trust this email finds you well.</p> <p>This email is regarding your refund.</p> <p>Please note that your refund has been made a priority and all that's<br /> needed is the payment to be released.</p> <p>I will provide you with the payment date once I receive the necessary<br /> feedback.</p> <p>Please be advised we apologize for the inconvenience caused in regards<br /> to the delay of the refund.</p> <p>I trust you find the above in order and we appreciate your co-operation.</p> <p>Regards,<br /> Ameer Shaikh</p> <p> </p>