Shocking service by consumer

My name is Annelien Basson . I recently took out a day to day policy with Affinty health. Which they cancelled wrongfully in December 2014. I then received a email on the 12 th of June 2015 stating my medical aid had been cancelled after i had not given them any authority to do so. When i called them their response was that no payments have been made, However they do see that it was a mistake from their side. I now have to catch up on six months payments or start the policy over with a waiting period. I feel this is very unfair as it was their mistake not mine. It is now the 25 th of June and I have not heard anything from management with regards to what my choices are. I am not willing to catch up on payments and wont accept a waiting period with regards to seeing dr s . If this is how you treat your customers I am afraid I will take this further as it was not my mistake!!!!!!