Shivanie The backbone of Affinity
This review is solely based on Shivanie Naicker (Complaints Officer), she is friendly, compassionate and extremely professional and gave me very quick feedback on proof of payments. Affinity should employ and train more people like Shivanie to ensure the future success of this company.
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Replies (2)
Affinity Health's replyOfficial
28 Aug 2019, 08:29Good day Sascha-Lee
We appreciate you taking the time to report back on your recent positive experience with our Complaints Department.
The Complaints Department strives to resolve members complaints and queries in a professional way by providing efficient Customer Service.
Your compliment will be relayed to Shivanie Naicker.
Kind Regards
Affinity Health Management Team
We appreciate you taking the time to report back on your recent positive experience with our Complaints Department.
The Complaints Department strives to resolve members complaints and queries in a professional way by providing efficient Customer Service.
Your compliment will be relayed to Shivanie Naicker.
Kind Regards
Affinity Health Management Team
Affinity Health's reply28 Aug 2019, 08:29
Official
Good day Sascha-Lee
We appreciate you taking the time to report back on your recent positive experience with our Complaints Department.
The Complaints Department strives to resolve members complaints and queries in a professional way by providing efficient Customer Service.
Your compliment will be relayed to Shivanie Naicker.
Kind Regards
Affinity Health Management Team
We appreciate you taking the time to report back on your recent positive experience with our Complaints Department.
The Complaints Department strives to resolve members complaints and queries in a professional way by providing efficient Customer Service.
Your compliment will be relayed to Shivanie Naicker.
Kind Regards
Affinity Health Management Team
Affinity Health's replyOfficial
28 Aug 2019, 08:35Good day Andrea
We appreciate you taking the time to report back on your recent positive experience with our Complaints Department.
The Complaints Department strives to resolve members complaints and queries in a professional way by providing efficient Customer Service.
Your compliment will be relayed to Shivanie Naicker.
Kind Regards
Affinity Health Management Team
We appreciate you taking the time to report back on your recent positive experience with our Complaints Department.
The Complaints Department strives to resolve members complaints and queries in a professional way by providing efficient Customer Service.
Your compliment will be relayed to Shivanie Naicker.
Kind Regards
Affinity Health Management Team
Affinity Health's reply28 Aug 2019, 08:35
Official
Good day Andrea
We appreciate you taking the time to report back on your recent positive experience with our Complaints Department.
The Complaints Department strives to resolve members complaints and queries in a professional way by providing efficient Customer Service.
Your compliment will be relayed to Shivanie Naicker.
Kind Regards
Affinity Health Management Team
We appreciate you taking the time to report back on your recent positive experience with our Complaints Department.
The Complaints Department strives to resolve members complaints and queries in a professional way by providing efficient Customer Service.
Your compliment will be relayed to Shivanie Naicker.
Kind Regards
Affinity Health Management Team