GB
Guinevere B
1 reviews | Active since Mar 2016
25 Mar 2016, 09:15
She makes affinity worth it!
My cards were sent with the names on wrong. <br> Within a day she responded and apologised very nicely for the inconvenience and said that she would tell them to print new and correct ones and sent it within the next week. She made my day
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Replies (1)Affinity Health's replyOfficial
30 Mar 2016, 11:42Hello GuinevereMcCabe,
Firstly, please accept our apologies for the inconvenience created through the error on your membership cards. We are however, very pleased to hear that this error has been rectified and that you have received your new membership cards.
Thank you for acknowledging the assistance received from our Customer Care Agent Claudia, your compliment has been passed on to her.
We look forward to your ongoing support.
Kind regards,
Affinity Health Management Team
Firstly, please accept our apologies for the inconvenience created through the error on your membership cards. We are however, very pleased to hear that this error has been rectified and that you have received your new membership cards.
Thank you for acknowledging the assistance received from our Customer Care Agent Claudia, your compliment has been passed on to her.
We look forward to your ongoing support.
Kind regards,
Affinity Health Management Team
Affinity Health's reply30 Mar 2016, 11:42
Official
Hello GuinevereMcCabe,
Firstly, please accept our apologies for the inconvenience created through the error on your membership cards. We are however, very pleased to hear that this error has been rectified and that you have received your new membership cards.
Thank you for acknowledging the assistance received from our Customer Care Agent Claudia, your compliment has been passed on to her.
We look forward to your ongoing support.
Kind regards,
Affinity Health Management Team
Firstly, please accept our apologies for the inconvenience created through the error on your membership cards. We are however, very pleased to hear that this error has been rectified and that you have received your new membership cards.
Thank you for acknowledging the assistance received from our Customer Care Agent Claudia, your compliment has been passed on to her.
We look forward to your ongoing support.
Kind regards,
Affinity Health Management Team
