D
Daniel
1 reviews | Active since Jul 2025
15 Oct 2025, 08:31
Service is good, alt...
Service is good, although there is a long pause between conversations when doing authorazation
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Replies (1)
Affinity Health's replyOfficial
15 Oct 2025, 08:54Good day Daniel,
Thank you for your feedback. We are pleased to hear that you are happy with our service.
We do, however, note your concern regarding the pauses experienced during the authorization process. Please be assured that your feedback has been shared with the relevant team so we can work on improving our response times and ensuring a smoother experience.
We truly appreciate you taking the time to share your experience. It helps us continue to improve our service delivery.
Kind Regards, Affinity Health Management Team
Thank you for your feedback. We are pleased to hear that you are happy with our service.
We do, however, note your concern regarding the pauses experienced during the authorization process. Please be assured that your feedback has been shared with the relevant team so we can work on improving our response times and ensuring a smoother experience.
We truly appreciate you taking the time to share your experience. It helps us continue to improve our service delivery.
Kind Regards, Affinity Health Management Team
Affinity Health's reply15 Oct 2025, 08:54
Official
Good day Daniel,
Thank you for your feedback. We are pleased to hear that you are happy with our service.
We do, however, note your concern regarding the pauses experienced during the authorization process. Please be assured that your feedback has been shared with the relevant team so we can work on improving our response times and ensuring a smoother experience.
We truly appreciate you taking the time to share your experience. It helps us continue to improve our service delivery.
Kind Regards, Affinity Health Management Team
Thank you for your feedback. We are pleased to hear that you are happy with our service.
We do, however, note your concern regarding the pauses experienced during the authorization process. Please be assured that your feedback has been shared with the relevant team so we can work on improving our response times and ensuring a smoother experience.
We truly appreciate you taking the time to share your experience. It helps us continue to improve our service delivery.
Kind Regards, Affinity Health Management Team