Service Excellence Anche vd Merwe

<p>I am new to Affinity Health, and had my first unfortunate incident with one of my kids within the second month of membership. After a few phone calls, I stumbled onto Anche van der Merwe, who is not only very friendly, but who actually took ownership of my claim and problems and were able to asssist me with queries and problems regarding the claim. She gave me constant feedback and updates and removed a lot of the stress of the claim, so that I could focus on my sons health and wellbeing. Anche, I cannot express my appreciation enough. It is difficult to find dedication in todays' times, and you give new meaning to service and dedication. Thank you so much.</p>