SD
Schalk D

1 reviews | Active since Sept 2018

19 Sept 2018, 12:02

service above and beyond!

Lerato Motau was the lady that helped me on a claim that arose as the practitioner's office did not follow procedure. That is why they didn't get paid in time. I got cut off she called me back. I know why so many practitioners doesn`t like an medical insurance . The insurance see to it that customers does not get **********. I would recommend Affinity health any day ,to any one.

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Replies (1)
Affinity Health
Affinity Health's reply19 Sept 2018, 12:05
Official

Good day Schalk

Thank you for taking the time to provide us with feedback on your positive experience with our Company.

It is always refreshing for us to receive confirmation that our members are receiving the client support they deserve.

Your compliment has been relayed to Lerato, which was very well received.

We look forward to your ongoing support.

Kind regards

Affinity Health Management Team