JP
Jamie P
1 reviews | Active since Sept 2019
09 Sept 2020, 13:44
Second time
I am up to my elbows with Affinity. They complain very quickly if you are one day late for payment. But they don't even pay for the things they say that they will.
Please contact me immediately in discussing the cancelation.
I am fed up
Helpful (0)
Replies (2)0
Replies (2)
Affinity Health's replyOfficial
09 Sept 2020, 13:51Good Day Jamie
We are sorry to hear about your negative experience with our company, kindly note that a consultant will be in contact with you momentarily to discuss your concerns and to assist accordingly.
Kind Regards
Affinity Health Management Team
We are sorry to hear about your negative experience with our company, kindly note that a consultant will be in contact with you momentarily to discuss your concerns and to assist accordingly.
Kind Regards
Affinity Health Management Team
Affinity Health's reply09 Sept 2020, 13:51
Official
Good Day Jamie
We are sorry to hear about your negative experience with our company, kindly note that a consultant will be in contact with you momentarily to discuss your concerns and to assist accordingly.
Kind Regards
Affinity Health Management Team
We are sorry to hear about your negative experience with our company, kindly note that a consultant will be in contact with you momentarily to discuss your concerns and to assist accordingly.
Kind Regards
Affinity Health Management Team
Affinity Health's replyOfficial
11 Sept 2020, 11:20Good day Jamie
We can confirm that a Complaints Officer has been in contact with you to advise accordingly with regards to your above concerns.
Please be advised that all claims submitted to Affinity Health are honoured according to protocol. According to the Affinity Health Brochure and policy wording, the Radiology Benefit provides cover for basic x-rays only that is covered according to the Formulary.
Kind Regards
Affinity Health Management Team
We can confirm that a Complaints Officer has been in contact with you to advise accordingly with regards to your above concerns.
Please be advised that all claims submitted to Affinity Health are honoured according to protocol. According to the Affinity Health Brochure and policy wording, the Radiology Benefit provides cover for basic x-rays only that is covered according to the Formulary.
Kind Regards
Affinity Health Management Team
Affinity Health's reply11 Sept 2020, 11:20
Official
Good day Jamie
We can confirm that a Complaints Officer has been in contact with you to advise accordingly with regards to your above concerns.
Please be advised that all claims submitted to Affinity Health are honoured according to protocol. According to the Affinity Health Brochure and policy wording, the Radiology Benefit provides cover for basic x-rays only that is covered according to the Formulary.
Kind Regards
Affinity Health Management Team
We can confirm that a Complaints Officer has been in contact with you to advise accordingly with regards to your above concerns.
Please be advised that all claims submitted to Affinity Health are honoured according to protocol. According to the Affinity Health Brochure and policy wording, the Radiology Benefit provides cover for basic x-rays only that is covered according to the Formulary.
Kind Regards
Affinity Health Management Team