Saddened,distressed and disgruntled

Good day

This is with deepest disappointment regarding tbe level of service i received today.

I did a call back on the number provided on the health care card and no one called.Called the call centre with my own airtime and was told a nurse would call me back with in 45mins.

45mins come pass i called again to find out what's going on a lady transferred me to another department of which tbe phone just rang with no answer and i hanged up.

Am really not happy as i thought i would be urgently be assisted with my query but guess not.

One thing for sure is am not gonna continue using your services even thru it's a group scheme and every month money is debited from my account to yours.

It's literally now an 1 hour of one call, why do you'll have to pay people to work on a Sunday and still kot assist us. I'll be writing this as well hellopeter and other social media networks.

I