AR
Annie R
1 reviews | Active since Apr 2019
04 Jan 2025, 13:38
Rueben van Antwerpen
Getting an auth on Saturday is really horrible. So the company gets 1 star, but Rueben van Antwerpen was amazing, and very helpful after I struggled for hours. He gets 5 stars from me.
Helpful (0)
Replies (1)0
Replies (1)
Affinity Health's replyOfficial
04 Jan 2025, 16:53Dear Annie,
Thank you for your feedback! We're really sorry to hear about the issues you experienced with the authorisation process on Saturday, and we completely understand your frustration. However, we're glad to hear that Rueben was able to help and make a difference. We'll be sure to pass on your kind words to him!
We're always working to improve our services, and your comments are incredibly valuable in helping us do so. Thanks again for sharing your experience!
Kind regards,
Affinity Health Management Team.
Thank you for your feedback! We're really sorry to hear about the issues you experienced with the authorisation process on Saturday, and we completely understand your frustration. However, we're glad to hear that Rueben was able to help and make a difference. We'll be sure to pass on your kind words to him!
We're always working to improve our services, and your comments are incredibly valuable in helping us do so. Thanks again for sharing your experience!
Kind regards,
Affinity Health Management Team.
Affinity Health's reply04 Jan 2025, 16:53
Official
Dear Annie,
Thank you for your feedback! We're really sorry to hear about the issues you experienced with the authorisation process on Saturday, and we completely understand your frustration. However, we're glad to hear that Rueben was able to help and make a difference. We'll be sure to pass on your kind words to him!
We're always working to improve our services, and your comments are incredibly valuable in helping us do so. Thanks again for sharing your experience!
Kind regards,
Affinity Health Management Team.
Thank you for your feedback! We're really sorry to hear about the issues you experienced with the authorisation process on Saturday, and we completely understand your frustration. However, we're glad to hear that Rueben was able to help and make a difference. We'll be sure to pass on your kind words to him!
We're always working to improve our services, and your comments are incredibly valuable in helping us do so. Thanks again for sharing your experience!
Kind regards,
Affinity Health Management Team.