Rude Assistants,Lack of Empathy. Failure When In Need of help.

Poor service. I called 3 times asking for a doctors authorisation so that I can I go and do X-Ray as the doctor advised me. Now the Nurse assisting me sitting somewhere refuses because she doesn’t see fit that my health is deteriorating is decided that I just need to go to Dis-Chem and get med there. The very same x rays I was going to pay cash for, all I need is medication after the doctor does the x rays and shows what’s eating the hell out of Me. The doctors wants to see what’s eating me so that we both know what she’s treating. Am so sad and disappointed that after all these years I have never gotten sick and just this time around I need assistance you guys fail me whereas you have been taking me money all this while.

I suggest that you guys don’t take this health insurance become it doesn’t come through for you when life hits hard.

The 2 ladies that assisted me were so Rude to me unprovoked.

I was so specific as to why I required for doctors authorisation as I was with the doctor. Those ladies are cruel to a sick person, hope no sickness lands over themselves and to their loved ones.