******* service

<p>Good morning. <br />I recently opened a policy and then due to unforseen circumstances I had to cancel the policy. I gave notice on the 12th of July and received no response from your staff member. I then saw the debit order go off this morning and I contacted someone on your website who then informed me that I had to fill in a form. I have not even used this policy. <br />I want this sorted out today and a refund issued before close of business today. <br />I have given enough notice to Affinity Health and I really don't see why it should take 7 days to do a refund when it is your staff members error not mine.</p>