1 reviews | Active since Oct 2017
reinbursment and premie
where do i start i search for a good medical aid and found AFFinity health payd more the 3 mnths and went too a doctor i first made a call too this place if im now coverd too see a doctor the lady wich didnt want too give her name told me that i am covered for any doctor too see for consiltation.went too the doctor ended up paying R400 out of my pocked i requested for my premies back and my reinbersment it was still not on this day nothing payd back dont go too affinity you will end up paying a uge amount of money when you are really in emergency too see a doctor
Good morning
Thank you for sharing your concerns with us.
Please be assured that the above will be investigated by a Complaints Officer who will return with applicable resolution.
Kind regards
Affinity Health Management
Good morning
Thank you for sharing your concerns with us.
Please be assured that the above will be investigated by a Complaints Officer who will return with applicable resolution.
Kind regards
Affinity Health Management
Good morning Ian
Thank you for sharing your concerns with us.
We can confirm that a Complaints Officer has been in contact with you regarding your grievances.
Kindly await a relevant resolution.
Kind regards
Affinity Health Management
Good morning Ian
Thank you for sharing your concerns with us.
We can confirm that a Complaints Officer has been in contact with you regarding your grievances.
Kindly await a relevant resolution.
Kind regards
Affinity Health Management
Good day Ian
We can confirm that a Complaints Officer has contacted you to resolve your complaint.
Please be advised that all out-of-network doctor consultations are refunded with the standard consultation fee of R220.00, and you are being reimbursed accordingly.
Please be assured that all your claims were honoured according to your policy with us, and as such no refunds of premiums can be made to you.
As such, we trust that your complaint was clarified and hereby resolved.
Kind regards
Affinity Health Management
Good day Ian
We can confirm that a Complaints Officer has contacted you to resolve your complaint.
Please be advised that all out-of-network doctor consultations are refunded with the standard consultation fee of R220.00, and you are being reimbursed accordingly.
Please be assured that all your claims were honoured according to your policy with us, and as such no refunds of premiums can be made to you.
As such, we trust that your complaint was clarified and hereby resolved.
Kind regards
Affinity Health Management