DS
Desraj S

1 reviews | Active since Mar 2020

01 Apr 2020, 19:04

Refund on premiums

After discussing my situation with the management team and decision was to give me back one-months premium back. It was not what I was expecting but I suppose getting something back is better than getting nothing back. I would like to suggest that Affinity Health be more transparent with there clients. Also for the management team to contact the client and try there best to keep client then lose them.

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Replies (1)
Affinity Health
Affinity Health's reply02 Apr 2020, 09:28
Official
Good Day Desraj

Thank you for your feedback and we are pleased to have reached a resolution.

As one of our core goals is to treat our customers fairly, we will always encourage them to choose medical cover beneficial to their needs.

Kind Regards
Affinity Health Management Team